Designed to equip dental professionals and administrators with the skills needed to run a successful and compliant practice. This comprehensive program covers essential areas such as appointment scheduling, time and inventory management, and effective communication strategies for handling patients and challenging situations. It also delves into legal and professional responsibilities, including compliance with the National Health Act, POPI, and PAIA regulations. Participants will gain expertise in billing administration, correct coding practices, financial management, and ethical debt collection. By completing this course, you’ll be prepared to streamline operations, improve patient satisfaction, and ensure the financial health and legal compliance of your dental practice.
• General Administration and Duties
• Listening Skills and Communication
• Patient Notes and Records
• Legal and Professional Responsibilities
• Billing Administration
• Payments
• Financial Administration
• Age Analysis and Month End